Tuesday, March 24, 2015

Text of FSPAC Email to Congressional Visit Participants

The following is the text of an email message sent from Jen Kilian from the North American Interfraternity Conference to students selected to participate in the 2015 Fraternity and Sorority Congressional Visits.

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Congratulations! You have been selected to participate as a student lobbyist for the upcoming 2015 Fraternity and Sorority Congressional Visits. Your sorority or fraternity will sponsor your participation in this event, which will take place April 26th –April 30th in Washington, DC.

While in Washington, you will participate in a day and a half of training sessions on Monday, April 27th and Tuesday, April 28th leading up to our day of meetings on Capitol Hill with Members of Congress and their staff on Wednesday, April 29th. The Fraternity and Sorority Political Action Committee (FSPAC) will also host a dinner on Wednesday night where we expect numerous Members of Congress to be in attendance.  It is possible/likely your national organization may be paying for you to attend that fundraising dinner.

You MUST be able to arrive in Washington, DC on Sunday, April 26th (training begins on the morning of April 27) and depart Thursday, April 30th.  Failure to meet this requirement disqualifies you from participating. We need to know as soon as possible whether or not you can attend so we can choose another student in your place if you are unavailable. Please send an email confirming your participation or declining your participation by Friday, January 23.  The confirmation/decline email should be sent to Samantha Martin at samantha.martin@squirepb.com.

As a participant, you will be asked to engage in various activities in preparation for your time in DC, such as garnering support for legislation that impacts student housing and college affordability by getting letters of support from your university leaders and working with your student government organizations. In addition, you also may be asked to advocate on several Title IX and campus sexual assault legislative priorities outlined below. It is imperative that you read the legislative priorities below.  If you do not feel comfortable lobbying on these issues or cannot support the positions being taken, you should not participate in this event.   If you are not comfortable with the positions and issues discussed below or have any questions about the priorities, please email Kevin O’Neill at kevin.oneill@squirepb.com as soon as possible.

Furthermore, you will need to spend at least several hours prior to the visits preparing and reading over materials provided for you on the issues that you will lobby on once in Washington.  We are likely to have a training webinar in February/March that you will be expected to participate in live or on tape.   The time commitment for these efforts is minimal but vital to your success. Once you have registered, you will receive additional information on these activities.

In order to confirm your participation you must register via this link by 5:00pm on Friday, January 30th: 2015 Capital Hill Student Registration<https://nicindy.wufoo.com/forms/z1q7wsxf1tej8yw/>

*Please note: You should not attempt to register until you hear from your contact representative from your organization. They will provide you guidance on payment and reserving your hotel room.

Once again, congratulations and we look forward to seeing you in April!

Jen Kilian
jen@nicindy.org

In addition to efforts to pass the Collegiate Housing and Infrastructure Act, students and alumni participating in the Greek Hill visits will be lobbying on the unified position fraternities and sororities have adapted on Title IX issues.  A summary of those issues and positions is outlined below.


1.       Preservation of single-sex exemption and protection of Title IX rights by challenging any mandate aimed at requiring social fraternities and sororities to become co-ed.

2.       Ensure federal laws and regulations are supportive of and response to the following:

a.       Development of reliable, extant data on the level of occurrence of sexual assault on American college and university campuses;

b.      Education and prevention programs focused on healthy relationships, dispelling rape myths, how to report occurrences of sexual assault and bystander intervention training;

c.       Appropriate institutional care, support and guidance for any student who believes he or she has been the victim of sexual assault;

d.      Respect for the constitutional and human rights to due process owed to every student;

e.      Handling by the criminal justice system of the serious crime of sexual assault that occurs on campus and/or involves students.

f.        Deferral of any campus judicial proceeding until completion of criminal adjudication (investigation and trial).

g.       In order to provide justice to all parties involved in campus judicial proceedings for alleged sexual assault

  i.      The roles of counselor to the alleged victim, investigator, prosecutor, judge, jury and appealing body must be split into distinct positions

 ii.      The rights to counsel, to confront witnesses and the accuser in an appropriate manner that is safe for all parties, to have timely access to charges and all evidence, the prohibition of hearsay and protection from double jeopardy are fundamental.

  iii.      A standard of evidence determined by the institution.

3.       Prevention of alumnae/alumni volunteers from becoming unduly burdened by the imposition of significant new legal requirements in order to serve as a volunteer.

4.       Constrain the inappropriate use of system-wide suspensions.

Monday, March 9, 2015

Why Oklahoma Happened

Over the last few years, while teaching student development theory to graduate students, I have developed a list of edicts that my students now (affectionately?) refer to simply as Gentry’s Laws.  They deal less with theory and more with the application of theory – how do we turn theories into practical and useful strategies in our daily work with students? At last count, I think there are nine laws. Perhaps I should add another just to round it out to a nice even number. Maybe some other day…

Here is Gentry’s First Law:

Any program or activity is only as good as its ability to get students from different backgrounds interacting with one another.

The impetus for Gentry’s First Law comes from a host of student development theories (Kohlberg, Perry, Helms, etc.) which suggest that development (moral, intellectual, personal identity, etc.) occurs when students are exposed to differences (different people, different ideas, different cultures, etc.) and are forced to reconsider their previously held, and less developed, notions of the world and themselves. Pretty simple, really. If we know that exposing students to differences leads to growth along a multitude of developmental fronts, then it makes sense that we should be creating those opportunities as often as possible - not just because of some watered down, half-hearted attempt at “diversity,” but because we want to develop all of our students in a variety of ways.

The recent nonsense with the SAE chapter at the University of Oklahoma has been an all-to-real reminder to me of something I have long felt; the basic setup and structure of fraternities and sororities works in direct opposition to Gentry’s First Law.  I will now demonstrate what I mean by asking one simple question:

Do you think those students would have sang that song had there been a single person of color on that bus?

Of course not. And the fact that, in a bus of 100 people heading to what I assume is a formal, there were 100 white faces and not a single brown one demonstrates what I think is one of the greatest challenges affecting fraternities and sororities nationally – the stark and overwhelming lack of racial, ethnic and socio-economic diversity.

And when I say diversity, I don’t mean diversity for diversity’s sake. I mean diversity that will lead to conversations and understanding of difference - conversations that will lead to the growth and development of our students.  Of course students have the right to freely associate, and of course we know it is human nature to select a group of people who look like you and act like you when choosing groups with which to associate.  But acknowledging only those facts belies a very important truth - college really should be different. College should be a place where we are challenged to leave the safety of the nest, to break out of our comfort zones, and to experience new things and new ideas. This is how growth happens.

Here is my guess about the students in that video: they grew up in all-white gated communities, went to nearly all-white private or suburban public schools, grew up attending an all-white church and then showed up at the door of the University of Oklahoma. And guess what we immediately did with them? Put them in an all-white fraternity. You saw the result of that choice on the video you watched. The students in that video are only partially to blame. Society is to blame. Higher education is to blame. Fraternity is to blame. We all are to blame. Because we failed them.

Student affairs professionals love to talk about (although they frequently and flagrantly misuse) Sanford’s theory of challenge and support. Here is how you diagnose culture using Sanford: the students in that video had way too much support and not nearly enough challenge. We allowed them to go on thinking that what they were doing was OK, put them in a palatial mansion surrounded by a few hundred like-minded individuals, and wrongly assumed that we could tweet enough about diversity and social justice for them to get the message. Lots of support, not nearly enough challenge.

Fraternities and sororities that resemble Augusta National more than they resemble collegiate living-learning communities are a problem. They are a big problem. And we all need to start doing our part to undue the systems that have allowed the country club experience to be the norm and not the exception, particularly on our larger and more affluent campuses. We are not doing anyone any favors by creating these environments. Students who will one day have to work and interact in an increasingly diverse and global marketplace have no idea how to interact with people who are different from them, and we have long supported and upheld the structures that perpetuate that ignorance. We do a disservice to our students and to our society when we allow students to live in a world where everyone they surround themselves with on a daily basis looks, thinks and behaves just like them.

National fraternity and sorority headquarters – begin insisting on diversity in your organizations.  Make sure your expansion efforts are reflective of the racial diversity of the campuses who graciously host you. Insist that your chapters are inclusive. Insist that your chapters co-sponsor programs with student groups outside of the norm and engage in meaningful service learning experiences that will expand their horizons and understanding of the world in which we live. If you have chapters (and all of you do) that look and act like country clubs, begin asking difficult questions of those groups. Insist that your members are meeting and having significant interactions with people who are different with them. Make an effort to have diversity on your staff and on your board. Lead by example.

Campus-based professionals – if ever there was a case for deferred or delayed recruitment, then this is it. Stop taking students from their all-white neighborhoods and immediately sticking them in all-white fraternities and sororities before they ever set foot inside a classroom. Intentionally create opportunities for fraternity and sorority new members to interact with diverse others during their freshman year and beyond. Create meaningful service-learning opportunities that expose your students to the realities of race, poverty, hunger, homelessness and the social institutions and governmental policies that contribute to those issues. Stop talking about diversity and start demonstrating it.

Like so many other things in the “fraternity movement,” the status quo is failing to adequately address the needs of our students and their development. We have to change, or the intolerable behavior will continue. It is easy to throw the students from that video under the bus they were riding in, but before we do that, we need to take a long, hard look in the mirror and examine the policies, practices and institutional fixtures that helped allow that behavior to occur. We are part of the problem, and we have to do better.

Tuesday, January 13, 2015

How Big Is Too Big?

For as long as I have worked with sororities, questions regarding ideal chapter size and “how big is too big” have been hotly debated in many circles.  There seems to be a general consensus that the 300 woman “super-chapters” are far too large, but there is no clear agreement on where the line should be drawn separating “just big enough” from “too big.”

First, we need to determine the criteria upon which the “ideal size” should be determined. We have a lot of criteria from which to choose: student satisfaction, retention, risk management infractions, academic achievement and chapter operations, just to name a few. One could make the case for using any combination of these criteria in an effort to determine the “ideal” sorority size.

Based on the research that Josh Schutts, Sarah Cohen and myself have conducted over the last year, I would suggest that the criteria upon which this decision should be based can be simplified down to a single variable: how women in a chapter think about sisterhood.

Last year at the AFA Annual Meeting, Josh and I presented our research related to brotherhood to a standing room audience. The session went great, and we had tons of questions and received a great deal of positive feedback. After the session, representatives of two different NPC sororities asked us if we would be interested in replicating our study and looking at how women in sororities define and conceptualize sisterhood. We have engaged in that work for the last year, presenting our findings at AFA this past December (check out our slides here).

Women think about sisterhood in five distinct ways. I will briefly summarize them here.

Sisterhood Based on Shared Social Experiences: Described as “surface level sisterhood,” this is a sisterhood that revolves around doing fun things together and always having someone to do something with. Women who think of sisterhood in this way see themselves as the recipients of sisterhood whenever they are doing something fun with their sisters. This type of sisterhood is greatly tied up in the emphasis one places on the social standing of their group, and women who joined their particular chapter primarily because of its place in the social hierarchy are more likely to think of sisterhood along these lines.

Sisterhood Based on Encouragement and Support: Women who think of sisterhood in this way give and receive sisterhood through demonstrations of support.  “Sisters are always there for you” and “My sisters encourage me when I’m feeling down” are the most salient notions for women who see sisterhood in this way.

Sisterhood Based on Belonging:  This schema of sisterhood involves a sense of connection that goes beyond friendship. Women who think of sisterhood in this way describe their sorority sisters as “family” and their sorority as their “home away from home.” The connection is based on a sense of shared values and a feeling of being appreciated and accepted despite one’s flaws.

Sisterhood Based on Accountability: When operating in this schema, women understand that sisterhood is best demonstrated when sisters make one another better women by holding one another to high standards based upon shared expectations.

Sisterhood Based on Common Purpose: The highest notion of sisterhood, women operating in this schema understand the “bigger picture” and describe sisterhood as something transcending the individual and even the chapter. They describe sisterhood as a connection, rooted in the ritual, to all sisters past and present, and the nobility of working towards a common goal together.

Unlike men, who describe brotherhood in a vary static way (i.e. a chapter has a defined culture of brotherhood that does not change much at the individual level over time), women describe sisterhood almost as a developmental process. Women come into the sorority expecting and experiencing the social aspects of sisterhood and, over time, grow and understand the more evolved ideals of sisterhood.

One woman described this as the “the transcendence from a sisterhood of selfishness to a sisterhood of selflessness.” You might graphically depict this idea in a simple diagram:




Based on our research so far, it appears that there are factors that both contribute to and inhibit this transcendence at the chapter level. Having a chapter house, holding an office, and having a positive experience with the standards process all appear to have positive influences on this transcendence to higher levels of sisterhood.

Chapter size, it would appear, has a negative effect.

Josh, our statistical guru, subjected our data to a process called ROC Curve Analysis (more on that here if you’re interested). We were interested in seeing if chapter size had any perceivable impact on any of the five different schema of sisterhood. The ROC Curve can be used to measure inflection points, or a given point at which a set of data shifts in some noticeable direction.

When we conducted the analysis, what we found was that there was, in fact, an inflection point related to chapter size that significantly predicted decreases in the last two schema (Accountability and Common Purpose). In other words, at a certain chapter size, we can predict that individual scores on both the Accountability and Common Purpose schema will begin to decline, and the further beyond that number the size of the chapter grows, the more noticeable the decline.  As it turns out, the number was exactly the same for both the Accountability and Common Purpose Schema.

That number?  150.

When a sorority becomes larger than 150 members, it becomes much more difficult for members to transcend from selfish levels of sisterhood into the more evolved, selfless levels of sisterhood. In those chapters, most women remain stuck in a place where they see their sisters as a source of fun, encouragement and support, remaining largely oblivious to the more advanced notions of Accountability and Common Purpose. That is not to say that chapters over 150 cannot achieve a place where most members transcend to higher levels of sisterhood, but the data do suggest that as a chapter grows beyond 150, that task becomes increasingly more difficult.

These findings, once published, will almost certainly have implications for practice in our industry. What implications will this have on expansion policies? Recruitment rules? Housing? Knowing that having chapters larger than 150 is not ideal, how should campuses respond? How should national organizations respond?

I do not propose that I have the answers to any of these questions, but I am very much looking forward to the conversation.

Thursday, November 20, 2014

Five Tips for Better Hazing Investigations

As the semester winds into gear, so do the fraternity and sorority new member processes on many campuses. We often find ourselves in full-blown investigation mode this time of year, trying to work through information gleaned from anonymous tips and parent phone calls to determine what is really going on in our chapters.

Hazing investigations are difficult. They are often filled with lies, half-truths, and misinformation. Cutting through the veil of silence and secrecy can often be difficult, but it is not impossible. It requires knowledgeable, skilled investigators who understand the unique nuances of hazing and the variety of ways that student groups will collude and obfuscate in order to hide the truth.

In a previous post, I have argued that campuses should use their trained Title IX investigators to also investigate hazing cases. This would allow campuses to respond quickly to hazing allegations and build up a team of knowledgeable, trained investigators.  If you haven’t read it, be sure to check it out.

Beyond the advice contained in that article, here are five other tips for conducting better hazing investigations.

1. Move quickly – In a hazing investigation, time is of the essence. Once a chapter is put on notice that an allegation has been received and an investigation is forthcoming, it does not take long for them to “get their story straight.” Once a report is received, an investigation should begin in less than 24 hours. Ideally, this includes giving the chapter as little lead time as possible before arranging to conduct interviews with the new members. The less time they have to work on the story, the easier it will be for you to get to the bottom of the allegation.

2. Guarantee anonymity, and find “The One” – In every hazing investigation I have ever conducted, I have always found one person who wants to talk to me. Find this person. The best way to get that student to open up is to guarantee their anonymity. Investigators should compile and present investigation notes in a way that does not disclose the identity of the individuals who provide them with information. The best model for this is to have an adjudication process by which a hazing investigation report can be presented in a student conduct hearing without disclosing the identities of the individuals involved. If you are able to guarantee anonymity in your investigation, then “the one” is much more likely to tell you his or her story.

3. Keep your cards close to your chest – When you are doing a hazing investigation, you need to be prepared to be lied to. Don’t get mad or upset about this – the new members you are investigating stand to lose a great deal by helping you, and are likely under tremendous pressure. You should expect to be lied to in an investigation. But here’s the best little secret I can share with you – most of the time, the new members you are talking to do not know what they should be lying about and what they can share with you openly. For this reason, I always like to play it close to the chest with the first 6-8 new members that I interview.

So, in my interviews, I always start with very broad questions that do not disclose the specific nature of what I am looking for. This means, instead of jumping straight into questions about the allegations you have received, ask general questions about their experience as a new member (i.e. tell me about the new member process; tell me what your schedule of activities as a new member looks like; etc.). When you do this, a magical thing happens – you find crazy inconsistencies in even the most basic details about their experience. I was recently doing an investigation for a school in Oklahoma. I began by asking them very basic questions about their new member process. Of the first six new members that I interviewed, half indicated that they were required to learn and memorize certain material from their new member book, while the other half denied that they were required to learn anything. Once you are able to develop a pattern of inconsistencies, you can focus your investigation on those consistencies simply by pointing them out and asking “why would anyone feel the need to lie about this?”

4. Expose the breach – In an investigation that I recently conducted for another campus, there were allegations of lineups and being blindfolded in a local river. As the call came from a parent and included detailed, specific information, we were fairly certain the allegations were true.  My strategy in the investigation involved starting with broad general questions, as described above, before finally asking each participant “so, tell me what happens at the river.” The first six guys I talked to, not surprisingly, had no idea what I was talking about. One even went so far as to ask “what river?”  But then good ol’ lucky number seven, who must have missed the memo about not talking about the river, informed me of some bonfires that had taken place out at the river. He was quick to tell me that nothing bad happened there (LIES!!!), but that they had just hung out and done “brotherhood stuff” (I LOVE brotherhood stuff!!!).  I asked him if all of the new members were at these bonfires, and he stated that they were (Finally!!! A Breach!!! Now, let’s pack it with dynamite and blow it to pieces!!!). So, investigators, when you find yourself in this situation, here is the perfect next question for you:

“So, the last six guys I have talked to have denied ever having been to the river. Now you have told me that there have been bonfires at the river and your entire pledge class was in attendance. Why do you think the other six guys I have talked to have felt the need to lie about what happened at the river?”

Swing away. Hammer this point home. Once you expose the major breach in the investigation, get laser focused on it. Eventually, you’ll find “the one” (see Step 2) who will open up and tell you everything you need to know.

5. Let chapter officers know what they stand to lose – I always like meeting with chapter officers at the very end of my investigation. At this point, I usually have enough information from the investigation to put them in the hot seat. 

I begin these meetings by giving them a full run-down of everything that my investigation has uncovered. I go into full detail, giving as many specifics as possible (except for the names of the new members who provided the information, of course). By doing this, I am able to let them know that I know exactly what is going on, and to help them understand that lying to me at this point would be useless.

After I review my report with them, I give them my “power move.” It goes a little something like this:

“Here is the one thing my report does not yet say – whether or not you were cooperative in this investigation. Did you assist in helping me corroborate this information, or did you lie and attempt to cover up what happened? Because at the end of our conversation, it will say one of those two things.  Here’s the deal – you are probably done as a chapter officer. My guess is that you will be removed from office once your headquarters receives my report. You may even be placed on alumni status. But, if I am able to note in my report that you were cooperative and assisted in my investigation, then there is a good chance that you will still be a (insert fraternity/sorority/organization name here) when this process is complete.”

After hearing that spiel, nine times out of ten, they sing like a canary. Now, you should not promise that you know what will happen to them – guaranteeing anything about their membership in the organization would be misleading and inappropriate. But by painting a clear picture of what they stand to gain by helping you, and what they stand to lose by lying to you, they are very likely to give you the information you need. Some of the most helpful information I have received in investigations has come from chapter officers in this manner.

Hazing investigations are difficult. They require trained, knowledgeable and experienced people who know what they are doing. Some of the most rewarding work I am able to do in my consulting work is to conduct external investigations for campuses, and to provide training for campuses on how to conduct thorough and effective hazing investigations. Certainly, there is a lot more to a good investigation than what I have listed out here, but by following these five steps, you will be moving your investigative prowess in the right direction.

Wednesday, October 29, 2014

Empowering Women to Lead Change (Or, When I was at My Best as a Greek Advisor)

A few weeks ago, while traveling for National Hazing Prevention Week, I had the opportunity to have a sit-down meeting with a group of Panhellenic leaders to talk about the hazing culture on campus.  These meetings are always incredibly fun for me, and often very productive. Depending on how much time I have, I usually start them as if I am running a focus group, asking them about the hazing culture on campus. In a safe space, I am always amazed with how much they are willing to share with me.

On this particular day, with this particular group, we started talking about hazing in sororities. They were quick to tell me that the sororities on that campus do not haze. And I suppose I believed them – sorority hazing in this particular part of the country really isn’t a big thing.

So then I started asking them about fraternity hazing on campus. They were VERY eager to tell me about some of the stories they had heard and things they had seen. Really, it was pretty typical stuff – the kind of stuff we hear about all the time. I then began asking them about some of the ways their members are often involved in low-level fraternity hazing – fraternities having their pledges come over to their houses and serenade them or take out their trash, or allowing fraternity pledges to give them rides home from bars at night. The conversation ended with them understanding that they had some level of culpability for the hazing culture on that campus, and them resolving to stop allowing the fraternities to haze their pledges in front of them, and to disallow their members from taking advantage of fraternity pledges.  In a single 60 minute meeting, this group of women recognized their role in perpetuating the problem, had an in-depth discussion about the critical issues involved, and made a resolution for very specific steps they wanted to take in order to address the hazing culture on their campus. Yay me!!!  Yay them!!!

The conversation that we had that day took me back to my days as a Greek advisor. It reminded me of the two times that I was at my absolute best as a Greek advisor. Both of these cases involved me playing the same role – empowering female leaders to stand up and move their community forward. And thinking of these two cases reminds me of an edict that I have long adhered to – there is no force on a college campus more powerful than a unified group of sorority women.

So, two stories:

One day, a sorority president came by my office to talk about a problem she was dealing with. Without getting into specifics, one of her members had gotten into a bit of trouble after a recent fraternity swap. Our conversation started about how she needed to handle the aftermath of the incident, but our conversation quickly turned to her frustrations about the culture of sorority/fraternity swaps that had allowed the incident to happen in the first place. At one point, she was nearly in tears about how much she detested the sick culture that had grown up around these events. I’ll never forget this part of our conversation – I looked at her and asked “Do you think you are the only sorority president who feels this way?”

She was not sure – she had not talked to any sorority presidents about her feelings.

I gave her the names of two other sorority presidents who I suspected would share her feelings, and encouraged her to invite them over for lunch to discuss the swap culture. As it turns out, they all agreed that swaps had gotten out of control.

Over the next few weeks, this “group of three” met to lay out their strategy. Eventually, they called together the rest of the sorority presidents, where all agreed that changes needed to be made. They enlisted the college Panhellenic council leadership, drafted an agreement which was signed by every single chapter president and then called a special meeting to discuss the issue with fraternity presidents. 

Want to guess how many of those meetings I went to?

Zero.

And what was the result?

A significant step forward for our entire community.

The second story involves me being invited to the dinner of an honor society on campus, which featured a “Toastmasters” style dinner conversation. I recall the topic of conversation that night revolving around the legalization of marijuana.  This particular honor society was known as a more progressive group, and while several of the members were fraternity/sorority members, they were not all students that I knew well.

After dinner I struck up a conversation with two of the sorority women present at the meeting. I had never met either of them, and knew them through reputation only – they held only minor leadership positions on campus, and were much more focused on academics than campus leadership (one is now a doctor, the other a Teach for America alumnus currently studying abroad on her Fulbright Scholarship).  They wanted to talk about some of the issues with sorority recruitment, and inevitably the conversation turned to the racial barriers present during sorority recruitment. As the conversation closed, I asked them how many women they knew within the Panhellenic community who shared their feelings. They were able to come up with about a dozen names. I suggested that they call those women together for a deeper discussion on the issue.

A week later, the meeting took place. From the dozen or so women present, they were able to generate an additional 30 names of progressive women who were passionate about ending the racial divide in the Panhellenic community. They continued meeting, discussing, planning and strategizing. And growing.

Three years later, members of that group were responsible for breaking down the color barrier that had existed in the Panhellenic community at the University of Alabama for over 150 years.

I only attended their first meeting. I continued to meet privately with the leaders of the group, helping with strategy and planning, but I was not the face of the group, and very few people knew of my involvement. All I had to do was get them started – they took care of the rest.

There is no force on a college campus more powerful than a unified group of sorority women…

These two experiences taught me a few important lessons that I think younger fraternity/sorority advisors would benefit from learning.

1. It’s not about you. Get out of the way. You don’t have to be in charge of every important initiative within your community. Find the women (or men) in your community who care about the issues that you care about, empower them to take ownership of the issue, and then let them do their thing. You can be there to coach and encourage them along the way, but they need to be the ones in the spotlight, not you. Contrary to what you might think, the average member is much more likely to listen to one of their peers than they are to listen to you.

2. Women “get” values more than men. The research I am doing with Josh Schutts and Sarah Cohen has illuminated a fascinating finding. While values are not overtly involved in the construction of brotherhood within fraternities, the most altruistic form of sisterhood appears to be that sisterhood in which members understand their shared purpose as articulated in the organization’s values. So what does that mean for you? Your sorority members are much more likely to “get” values than your fraternity members. They may be a bit more interested in aligning their community with its shared values than your fraternity members are. So, if you can get sorority women to take the lead on an issue of importance, they can exert the appropriate influence on the men in your community – not by talking about values congruence, but by simply talking about changes they want to see. Which leads to my next point…

3. The women in your community hold a great deal of influence over the men, if and when they choose to use it. I think this can be attributed to biology….

4. Helping sorority women connect with one another is important. One member of one sorority may have difficulty finding her voice on a controversial topic, for the simple fact that she does not want her opinions to adversely affect her organization. The pressure to conform, whether overt or subtle, is very real, and the power of groupthink makes it unlikely for any single sorority member to stand up and attempt to tackle tough issues on her own. The most valuable role the f/s advisor can play is to create safe places for these difficult conversations to take place and to connect like-minded students with one another. When sorority women become empowered by the notion that they are not alone in how they feel, particularly when they find allies in other organizations, they are much more likely to speak out on difficult topics and lead real, meaningful change. After all, it is much more difficult for the powers of the status quo to intimidate or punish when women from every single organization on your campus are involved in the change initiative.

5. Don’t spend all of your time with your Panhellenic executive board. On many campuses, the Panhellenic council is seen as the mouthpiece of the administration. This is not to say that your Panhellenic leadership may not be useful or even instrumental in leading change, but to be seen as a truly grassroots effort, it should probably come from chapter leaders or, better yet, just rank and file members who care passionately about the topic. So what does this mean? Spend less time chained to your desk having one-on-one meetings with your Panhellenic exec and get out and spend more time with your chapters.


Empower sorority women on your campus to lead, and then get out of the way. The results may surprise you.

Monday, October 20, 2014

Where Should Fraternity/Sorority Life Offices Be Housed on Campus? (Or: The Island of Misfit SA Professionals)


Last week, I (Gentry) posted a blog exploring why more professionals did not pursue fraternity/sorority advising as a career, laying out why I thought we should place more emphasis on fraternity/sorority advising as a profession and suggesting a model by which that could occur.

Our basic premise is this: if more high-quality, experienced professionals stayed involved in F/S advising later into their careers, the entire fraternity/sorority experience would be elevated and improved. In the current model, however, f/s advisors are underpaid, overworked and work in largely under-resourced and understaffed offices.  It will take both salary raises and proper staffing and support in order for more f/s advising professionals to see a director position as a career destination and not just a stopping point. Why would someone choose to work the grueling schedule of an f/s advisor, dealing with all of the drama, politics, late nights and weekends when they could go work as a director of student leadership programs or a director of service learning programs or a director of student conduct and have a normal schedule without all of the BS?  Even if we boost the pay of our directors, the jobs will still be difficult to fill with seasoned professionals because most people actually enjoy having a life outside of work. After a few years of “student affairs martyrdom,” most people set their sights on family or personal interests.  Our current model does not allow for that.

This week’s post explores one of the other challenges facing f/s advising as a profession – specifically, where within a division of student affairs f/s life is placed.

We like to think of f/s advising offices as the student affairs equivalent of the Island of Misfit Toys. We don’t really fit in anywhere, and we wind up being stuck in the oddest of places.

Why does this matter?

It matters because the philosophy, work, expectations and opportunities for advancement will differ depending on where the f/s life office is housed on campus. And most of the current models do not sufficiently and adequately support the unique needs of f/s advisors, and do not provide adequate opportunities for professional development.

So, we are going to dissect the four existing models, discuss the pros and cons of each, and then present an alternative model that we think would best suit our institutions, our professional growth and, perhaps most importantly, the experiences of our students.

The Four Existing Models

The Student Activities Model
On many campuses, f/s life is a component of a larger student activities/student programming office. We really see this as the least desirous of the three models – in such a format, f/s life is just one of many “student activities” at which to be programmed. In our experience, supervisors in this area are often hesitant to recognize the unique role of the f/s advisor or the unique needs of an f/s community. The f/s advisor in this model is a “program advisor” much like the advisor to a campus activities board, and their roles are generally watered down to the point of council advising and planning leadership programs.  These models often inhibit innovation, as f/s advisors must scrap for scarce resources among other campus programs and other organizations. Often, this model results in f/s life receiving the short end of the stick when it comes to dollars for campus programs, because f/s programs rarely apply to the entire campus, and are thus less likely to be funded.

The Housing/Residence Life Model
On a growing number of campuses, f/s advising has found itself nested within University housing. As more and more campuses have moved towards university-owned, on-campus f/s housing models, this structure has become more prevalent. Of the four existing models, we think this one is probably the best. The model often involves live-in facility directors/managers, acting as additional “boots on the ground” with the ability to directly impact the residential culture of a f/s community. This model provides some benefit - as auxiliaries, housing departments are often well-funded and allow for appropriate levels of staffing and funding for programs. On the downside, this model nests f/s advising within a larger unit not especially aware of the unique needs of the f/s community or its advisor. Under this model, f/s housing is generally viewed no differently than other campus housing options – beds to be filled, residents to be managed. By spending so much time and energy on the residential components of membership, the f/s advisor is often drawn away from important work related to real culture change. In addition, this model provides the f/s advisor with little opportunity for upward mobility. Let’s face it – most f/s advisors are just not “housing people,” and have little desire or opportunity to move up within the housing model. Advisors in these systems are often required to move laterally in order to have any real opportunity for advancement. While this model has its perks, it is far from ideal.

The Dean of Students Model
The most common model we see, and the one to which we both trace our roots, is the model in which f/s advising is nested within a dean of students office.  In this model, the director of f/s life often reports to the dean or an associate dean, and is often lumped together with student conduct and campus BIT/Care teams.  To repeat – f/s life is lumped in with student conduct. Are we the only ones who have a problem with that? No? OK, good.  This model often places the f/s advisor as the chief Greek student conduct officer, leading the charge on hazing investigations and adjudicating organizational misconduct. As a result, this model makes it difficult for the f/s advisor to develop trust and rapport with student leaders. In the DOS model, the f/s advisor is often seen as “the heavy” and not as an advocate for the community. They often spend more time investigating hazing or Title IX cases than they spend working with students on culture change, developing and assessing programs, or cultivating relationships with key stakeholders. On the plus side, this model probably offers the best opportunities for professional development and advancement. Many f/s advisors go on to assume those associate dean roles and eventually work their way up the student affairs ladder. But, again, the model is far from ideal.

The Stand-Alone Model
In some cases, f/s advising is not nested within a larger structure. In this model, the director of f/s life often reports to the AVP or VP of student affairs. This is likely the least common of the four models, and may exist for several reasons:  1) The high-risk environment fosters a need for a direct line to the VP, 2) the institution is small enough where a more decentralized approach is appropriate, or 3) The AVP/VP has a special or vested interest in the f/s community. This model may be limited because it could propagate a silo approach to administering the office, where the director becomes insularly, fights to retain control of their resources, and is seen as less collaborative in the eyes of their peers. On the plus side, this model has the direct attention of senior administration, and probability greater access to funding because requests are made directly to the highest level administrators.

So what kind of model is best? Here is our best guess.

The Experiential Learning Model
To the best of our knowledge, the Experiential Learning Model does not explicitly exist within a student affairs divisional organization. It is possible that at some campuses, clusters of units reporting to an executive director or AVP are arranged with some of the proposed units—but not all. We see this model as being proactive, and organizing the f/s advising role and its community around other offices that facilitate the key components of our experience.  After all, aren’t f/s communities supposed to be learning laboratories?  Aren’t fraternities and sororities really a model for experiential learning?  We think they are, and it makes sense to organize them in a manner that best deploys strategic collaboration. Let’s face it – it is easier to collaborate with the offices that are around the meeting table each week when those office share core things in common.

We propose the following units comprise the experiential learning cluster in a division of student affairs.  Next to each identified unit, a brief rationale for their inclusion is presented. The cluster probably makes the most sense to be overseen by an executive director, or an AVP, of student affairs.

* Leadership programs – at the crux of what we teach members of our community is leadership. On many campuses, there is an office that coordinates general student body leadership. Imagine the opportunities related to synergizing the tremendous amount of time, energy and resources that go into the arena of leadership development with the office that delivers co-curricular opportunities for the general student body.

* Community or civic engagement/Volunteer programs – On many campuses, fraternities and sororities took pride in the community service and philanthropic giving that members participate in. Imagine the opportunities to reinforce this message when members have greater collaboration with the office that may coordinate service learning courses, the AMERICORPS program, and alternative break/service immersion experiences, to name a few.

* Student government association – As the voice of the student body, this group often disburses student funds, develops and implements policy to improve the student experience. That same ‘governing’ nature is found within f/s programs (if one thinks of the umbrella campus councils as mini-SGAs).   Imagine the opportunities to advocate for the f/s community experience to the student leadership that controls the purse strings, and develops policies that affect the entire student body.

* Career services –We like to think of the “alumni networking” aspect of the f/s experience as one of our biggest unfulfilled promises. We tout the success of our alumni, and some members generally believe that Greek alumni, or alumni from their organization, will help get them a job. But how often do we really reach out to these businesspeople, and how do we really cultivate those relationships? Imagine the opportunities to deliver on the promises associated with career and professional readiness when we are at the table with the entity that cultivates employer relationships and offers career and professional readiness preparation.

* F/s advising – Now imagine how the role of the f/s advisor, and the experience of the community, are holistically changed when different people are around the leadership table, and a greater access and collaboration is made in the foci of career/graduate school readiness, leadership development, service and community engagement, and access to student overall governance. What does that say about our community?  What does it leave one to conclude about our values, or the expected outcomes of the experience?   Such a model would provide a framework to improve the professional development of fraternity and sorority advisors, providing natural collaboration with key units with similar missions, and would allow f/s advisors to focus more on learning outcomes and less on facilities, conduct, and/or programming.

But is this model possible?  Why not?  The reorganization of a university hierarchies and structures happens all of the time.  How do we normally manage reorganization?  Why do we normally reorganize?  We contend sometimes units fall in certain models because senior administrators once oversaw that role, and perhaps got promoted and wanted to take it with them.  Is that the most effective model?  Probably not. When those people are gone, then what?  How often is the effectiveness of a division’s organizational structure actually evaluated?  Sometimes units get moved around because of people, either in conflict with one another, or a manager trying to obtain valuable career experience by overseeing certain programs, or a manager looking to avoid headaches by dodging certain programs.

This model is different because it does not advocate for the gerrymandering of division units based on people, but rather on expected outcomes.  If we want Greek Life to deliver on its promises to develop leaders, promote charity and service to mankind, develop a sense of accountability, create social change, and prepare our young men and women to be productive scholars or employees upon graduation, then we need to be strategic about who is at the table and the structures in place to make that happen.

One could easily refute these assertion by suggesting that a reorganization of these units is not needed; what, alternatively, is needed is just more collaboration with those offices. While collaboration is at the heart of our argument, lets face it:  It’s just easier to work with people whom you see more regularly.  When you’re attending the weekly or biweekly director’s meeting that is called by the AVP, that is the opportunity to inform those colleagues of the successes, challenges, and upcoming events of the f/s community.  Likewise, you also have the knowledge of what’s going on in your colleagues’ shops.  By putting these units under the same area, with a constant focus on experiential learning, we can provide intentionality to our efforts in promoting collaboration among these units and focusing our energy and efforts around transforming the fraternity/sorority experience into the premier experiential learning opportunity available for students on a college campus.

Written with special guest co-blogger, Joshua Schutts.

Wednesday, October 8, 2014

Building a Case for Careers in Fraternity/Sorority Advising

Among the variety of roles I play at UWF, I serve as the faculty advisor for our Student Affairs Graduate Association (SAGA). I was meeting a few weeks back with the executive board, and they brought it to my attention that October is Careers in Student Affairs Month. Who knew?!?!

A few days later, Josh Schutts and I were having lunch with one of our UWF graduate students (none other than NASPA-FL graduate student of the year and 2014 AFA Grad-staffer Sarah Cohen), and she was picking our brains about conducting her fraternity/sorority advising job search. What kinds of jobs should she be looking for? What kinds of institutions should she look at? What are the ideal office structures to look for? She had lots of good questions, and I hope we provided her with some helpful answers.

Our conversation at lunch that day sparked an interesting side dialogue related to Careers in Student Affairs Month. Why is it, we wondered, that so few professionals actually plan a career in fraternity/sorority advising?  Why do so many talented f/s professionals jump ship after a few years in the director’s chair and move on to more lucrative or less stressful roles?

I can count on my two hands the number of professionals that I know who have made the conscientious choice to have a career in fraternity sorority advising – those for whom the highest job aspiration they have has been to serve as a director of fraternity/sorority life on campus, and who are actually good at it.

This phenomenon is the exception, and not the rule, in student affairs. Many talented professionals who work in the areas of campus recreation, housing and residence life, student transition programs, student conduct and university unions/campus activities (to name a few) aspire to nothing more or nothing less than the director of their respective units. Many a career has been made serving as a long-time director in one of those areas. But such is rarely the case in fraternity/sorority life.

I had the pleasure as serving as a director of fraternity/sorority life at two different institutions prior to my current appointment. At both places, I was the youngest and lowest paid director in the entire division of student affairs.  At both places, I worked in an office that was tremendously understaffed and under-resourced. At both places, I was expected to work ridiculous hours with no formal “flex schedule.”  And I know from conversations with colleagues that I am not alone in having those experiences. My experience was the norm, and not the exception, in fraternity/sorority advising.

It should not be this way.

It does not have to be this way.

I want to make a case for why directors of fraternity/sorority life should be more valued within their institutions, and I want to lay out a model for how that can happen.

Here are five reasons that directors of fraternity/sorority life should be more valued within student affairs:

1. The Politics – Without question, a director of f/s life deals with more politics than any other director within a student affairs division. When I worked at Alabama, I was on the phone with the president twice a month, and in meetings with him monthly. I had to balance policy matters with political matters, often walking a very fine line. Powerful alumni donors with strong ties to the university were very interested in the day-to-day workings of my office, and they were also in contact with my superiors. I know that Alabama may be a bit more political than the average institution, but I suspect that every f/s director deals with these issues from time to time. How many wealthy alumni are attempting to exert influence with a director of housing or campus recreation? My guess is not that many. A f/s director must be able to navigate these waters with skill and great care - a tall order for a young professional with less than five years of professional experience.

2. The Constituents – A f/s director balances more relationships with more constituents than any other person in student affairs. Students. Parents. Chapter advisors.  Alumni. Headquarters staff. Faculty. Law enforcement. Housing and facilities staff. Alumni relations and development staff. Student conduct staff. I could go on. No other director-level position within a division of student affairs must juggle relationships between so many different entities, all of whom the f/s advisor is partially dependent on for his/her success, and many of whom have competing interests.  The relationship management required to be an effective f/s director exceeds that of any other student affairs director and, again, may be difficult for a new professional to handle effectively.

3. The Impact on the Institution – A well-run and properly advised fraternity/sorority community can be a tremendous asset to an institution. A poorly run and improperly advised community can be a tremendous liability. Fraternity and sorority membership significantly impacts student retention, alumni satisfaction and giving, student health and wellness, academic performance, and overall student satisfaction, just to name a few. Depending on the quality of the experience, these impacts can be positive or negative. No other singular experience on the college campus has such powerful impacts on such a wide variety of student outcomes. Why would any VPSA want a new, inexperienced professional leading a program with the potential to have such a positive (or negative) influence on so many student outcomes? It makes absolutely no sense.

4. The Required Expertise – Running a f/s community, or at least running it well, requires a certain level of expertise that very few people have. Having someone who can simultaneously navigate the labyrinth or arcane Panhellenic recruitment rules, understand the intricacies of the NPHC intake process, develop curriculum for an officer training retreat, manage budgets, conduct a risk management program, and advise multiple organizations and governing councils is no easy task. Not just anyone has the skills, knowledge and abilities to do what a f/s director does. It is a highly specialized skill set, but for whatever reason, that highly specialized set of skills does not always translate to competitive salaries relative to other unit directors.

5. The Risk – At the end of the day, I think every VPSA in the country should ask him/herself a simple question – can I afford NOT to hire a talented, seasoned professional to run the f/s community here and pay them what they are worth? I would argue that one of the reasons we continue to see the same problems – hazing, alcohol abuse, sexual assault, etc. – year after year is because we do not have highly skilled, experienced and talented professionals in these important positions. We have new professionals with five years of experience or less managing incredibly complex, political, high-impact systems without the proper skills, experience or training to do so. No unit on a college campus can give a VPSA more heartburn tham a fraternity/sorority community, yet rarely do you find unit directors with less experience and lower salaries. It just does not make sense.

So, what kind of model can be implemented to allow for the changes we need?

As much as I hate their football team, I think LSU has instituted a model f/s program that other institutions would be wise to duplicate. Every fraternity and sorority member at LSU pays a “Greek Activity Fee” of $44 each semester. This fee generates nearly $400,000 of revenue each year. And given the services and privileges that f/s members on most campuses enjoy, I think a small service fee is easily justifiable. The revenue generated goes to fund the salaries of a well-staffed office, supports educational and risk management programming, and is re-invested in the community in a variety of ways. The institution has made the very intentional choice to hire the best staff, pay them what they are worth, and invest in quality programming designed to move the community forward.

Ironically, the director at LSU, Angela Guillory, is one of those people I can count on my two hands as having made a career in f/s life. I have no idea if Angela aspires to anything higher, but here is what I do know – she has been a director for a long time, she is darn good at it, and she is well-paid for the work she does. LSU has invested in their professional f/s staff, and that decision is evident in the progress seen in that community over the last 10 years.

I think one of the most important things we can do as a profession is to become better advocates for ourselves and our work. As a board member of the Association of Fraternity/Sorority Advisors (AFA), I will say that one of my top priorities as a board member is to ensure that AFA helps in this advocacy work. We need staffing and organizational models in which talented professionals can make a career in fraternity/sorority advising instead of models in which a vast majority of talented professionals eventually jump ship and move up or out of the field. We must educate senior student affairs officers on the importance of our work and we must lobby and advocate for more resources, better pay, and increased priority. 

The future of the fraternity/sorority experience demands it.



*Next week, I, along with my pal Josh Schutts, will deliver part two in this series dedicated to Careers in Student Affairs Month. Part two will investigate the various models dictating where F/S life offices are housed within divisions of student affairs, discuss the limitations of these models, and propose a new model designed to maximize the potential of what a f/s life office can and should be. Tune in next week!